I have been using Asterisk server’s on-off for a few years. Nothing in production, but just for small projects. The big reason is lack of it being HA or Highly available. There is no multiple server architecture than is easily resilient and can take a loss of a server or multiple devices and/or failures. And [...]
Improving Customer Service This year @ ACC2010 I wanted to improve the way we handled telephone calls and tracked requests. You see, each year, we put together 8 networks, 125 locations, 500 computers, 1000’s of wireless users, and make this all happen at one of the largest convention centers in the US. This year we [...]
Here is a very good Asterisk flavor called “PBX in a Flash” or Piaf. It takes a bit of mystery out of setting up a Asterisk server. Piaf is a turn key ISO install based on CentOS 5. So if you have hardware that can run CentOS 5, then you can have a PBX. See [...]
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